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Easy Installation and Configuration

No messing around.
Our installers are quick and simple to run through, no configuration until you have installed the connector. This makes sure that you will not have any connector configuration issues before you have even looked at the connector! Our installers contain the minimal user interaction and installs to a pre-configured connector directory stipulated by Nuance.
As part of our development services we can also provide a branded installer for your company.
Configuration is separated into several sections within the administration panel in Sharescan. Most connectors are ready to go without any configuration required, but for advanced security features it is recommended to check these out first.

Printing

Connector Works own in-house developed printing technology extends every eCopy Sharescan connector's functionality. Don't just scan documents, now you can browse and print directly from the eCopy Sharescan enabled device.
This module requires some quick configuration in the administration panel from a system administrator and then any authorised user can perform a print.
Stuck without a computer away from your desk and need a document in a rush?
It's happened to us all, but our technology makes it a thing of the past with quick and easy printing.

Translations

Through our successful partnership with Mobile Buro we can provide a multilingual experience for our connectors.
Not only are the Sharescan forms translated but also the entire installation process and configuration panels.
This feature is also available as part of our development services.
If you are able to provide translations for other languages and would like to get involved then please do get in touch with us

Advanced Tracing

We like feedback from our clients so we have developed an advanced tracing function that captures our connector information during the day to day running or configuration of a connector.
This information can optionally be activated and sent by you manually for us to view. We do not capture this information automatically and is entirely opt-in and manually sent by you.
We collect information about how the connector is run and what parameters are used. This helps us to improve the product and supply you with necessary updates as sometimes each user's configuration is very different when compared with another.

Licensing

Developed in-house by Connector Works this functionality finally allows any of our connectors to provide different levels of functionality to our clients.
Starting with 45 day trials out of the box you need no license key to activate this product and experience the Connector Works magic.
Continue the relationship with Connector Works and purchase the full product and we will provide a license key for your already installed and configured product.

Looking to resell our connectors? We provide Not for Resale and demonstration keys that can be used for selling.
The demonstration keys turn the connector into an offline demo experience that uses dummy data to simulate the experience.
These features are also available as part of our development services.

Fast Online Support

In conjunction with our Advanced Tracing feature we have an online helpdesk available for you to log anything connector related.
We accept feedback of any kind. Found a bug? Got a critical issue? Or just want to request a feature that we haven't considered?
Everything is logged to our support system for complete visibility by you and us. You can see the status of something we are working on and what others have requested. This way we can provide the best possible product and you don't spend hours trying to find the answer to a question that has already been asked.
See an example of this with the Google Docs connector here.